Melany Benjamin - Product Design
Sparked by✨Emotions
RMA
Design System
Return Merchandise Authorization handles how customers return, resize, or repair their jewelry across Blue Nile and James Allen.
RMA
Design System
Multi-brand
E-commerce
Pastrami
Design System
R2Net's internal system powering the inventory and promotions management platform.
Complex System
Design System
Redesign
BOPIS
Buy Online, Pickup In-Store
Addresses unpredictable pickup volume and limited back-room space by integrating each store's real-time availability directly into the store lists on both the Blue Nile and James Allen websites.
Complex System
UX Audit
Zero-to-one
Try Glasses Online
Educational Page
The Virtual Try-On project at GlassesUSA.com made buying glasses online more reliable and trustworthy. By combining interactive try-on with trust signals like a money-back guarantee, we gave customers the confidence to purchase eyewear online.
Research
UX Case Study
Responsive Design
Expertise & Capabilities
Product Design
Design System
Responsive Design
Wireframing & Prototyping
User Research
Brand Design
Problem Solving
Surveys & User testing
#About me
Senior Product Designer with 6+ years of experience at R2Net (@James Allen, @Blue Nile)
#Current role
I turn complex ideas into intuitive interfaces: shipping scalable design systems, streamlining back-office workflows, and closing the loop with research. I create interfaces that make complex workflows feel straightforward.
#What I actually do
Away from my screen, I'm trying to keep my plants alive, planning world domination with my Claude subscription, and questioning my life choices during another Pilates session.
#Pray_for_my_plants
Let's create experiences that win hearts and move metrics. If you're building something meaningful, I'd love to help.